General terms and conditions for the use of website MODELMANAGEMENT.COM and mobile application MODEL NOW by agents/ agencies, photographers, brands, casting directors, advertising agencies, production companies, media, showrooms, hair and makeup artists, PR / Events (each a “Professional” and collectively “Professionals”)

When registering for website MODELMANAGEMENT.COM and mobile application MODEL NOW, Professionals must accept the following general terms and conditions (the “GTCs”) for using website MODELMANAGEMENT.COM and mobile application MODEL NOW.

The Professional enters into this agreement on the use of website MODELMANAGEMENT.COM and mobile application MODEL NOW with MODEL MANAGEMENT DOT COM S.L., Moll de Barcelona, WTC, 08039 Barcelona, Spain. Additional contact information, commercial registry data, as well as the name of the authorized representative of website MODELMANAGEMENT.COM and mobile application MODEL NOW are accessible via “Privacy Policy”.

A. DEFINITIONS

“Professionals”: Agents/agencies, photographers, hair and makeup artists, stylists, other industry professionals and spectators visiting or using website MODELMANAGEMENT.COM and mobile application MODEL NOW;

“Models”: Models visiting or using website MODELMANAGEMENT.COM and mobile application MODEL NOW;

“B-Professionals”: Agents/agencies, photographers, hair and makeup artists, stylists and other industry professionals that are registered users on website MODELMANAGEMENT.COM and mobile application MODEL NOW and that use the Booking System;

“B-Models”: Models of legal age (18 years old and older) that are subscribed to website MODELMANAGEMENT.COM and mobile application MODEL NOW and that use the Booking System;

“M-Professionals”: Photographers, brands, model agencies, casting directors, advertising agencies, production companies, media, showrooms, hair and makeup artists, PR / Events other industry professionals and spectators that are registered users on website MODELMANAGEMENT.COM or mobile application MODEL NOW and that use the Marketplace;

“M-Models”: Models of legal age (18 years-old and older) that are subscribed to website MODELMANAGEMENT.COM or mobile application MODEL NOW and that use the Marketplace;

“GTCs”: General Terms and Conditions for the use of website MODELMANAGEMENT.COM and mobile application MODEL NOW by Models, including Sections A to C.

“GTCs Booking System”: General Terms and Conditions accepted by Models and Professionals for the use of the Booking System.

“Booking System”: Feature on website MODELMANAGEMENT.COM through which registered Professionals are able to book a Model of legal age (18 years old or over) for a certain job;

“Marketplace”: Feature on website MODELMANAGEMENT.COM through which registered Professionals are able to advertise and sell their professional services to a Model of legal age (18 years old or over);

“Website”: MODELMANAGEMENT.COM.

“Mobile application”: MODEL NOW.

“Total Price”: Total amount that B-Professionals must pay by PayPal, Apple Pay or credit card on website MODELMANAGEMENT.COM for booking a B-Model through the Booking System;

Total amount that M-Models must pay by PayPal, Apple Pay or credit card on website MODELMANAGEMENT.COM for purchasing the services of a M-Professional through the Marketplace;

“Purchasable offer”: A professional service that can be purchased by a M-Model from a M-Professional within the Marketplace on website MODELMANAGEMENT.COM

“Agreed Date”: End date of the job requested by the B-Professional to the B-Model through the Booking System and that has been agreed between both of them;

“Start Date”: Start date of the job requested by the B-Professional to the B-Model through the Booking System and that has been agreed between both of them;

“Agreed Fee”: Fee agreed between the B-Professional and the B-Model for the job requested by the B-Professional to the B-Model through the Booking System.

B. USE OF website MODELMANAGEMENT.COM and mobile application MODEL NOW

1. Subject Matter

1 . 1 MODELMANAGEMENT.COM and mobile application MODEL NOW offers Professionals a platform for their global scouting and hiring of male and female models who have posted their photo books and profiles on website MODELMANAGEMENT.COM and mobile application MODEL NOW (the “Models”) and provides Professionals with access thereto pursuant to these GTCs. Furthermore, Professionals may use website MODELMANAGEMENT.COM and mobile application MODEL NOW to upload photos of and promote their models.

1 . 2 The Professionals may start using the services of website MODELMANAGEMENT.COM and mobile application MODEL NOW if and when website MODELMANAGEMENT.COM and mobile application MODEL NOW has confirmed their right to do so. The right to use website MODELMANAGEMENT.COM and mobile application MODEL NOW may be obtained by invitation or upon specific request.

1 . 3 The Professional acknowledges and agrees that it is technically impossible to achieve 100% availability of website MODELMANAGEMENT.COM and mobile application MODEL NOW. website MODELMANAGEMENT.COM and mobile application MODEL NOW shall nonetheless endeavor to keep website MODELMANAGEMENT.COM and mobile application MODEL NOW available without interruption. Events related to maintenance, security or capacity requirements, and/or events beyond website MODELMANAGEMENT.COM and mobile application MODEL NOW's control (e.g. disruptions in public communication networks, power failures etc.), may result in brief malfunctions or temporary interruptions of the services provided on website MODELMANAGEMENT.COM and mobile application MODEL NOW.

1 . 4 Website MODELMANAGEMENT.COM and mobile application MODEL NOW provides Professionals with a platform where they can establish contacts with Models, other agencies, photographers or other users, provided that such users have agreed to be contacted and set their account accordingly. website MODELMANAGEMENT.COM and mobile application MODEL NOW does not take part in any communication between Professionals and Models and/or other users of its services. If Professionals and Models and/or other users enter into agreements with one another via website MODELMANAGEMENT.COM and mobile application MODEL NOW, website MODELMANAGEMENT.COM and mobile application MODEL NOW shall not be a contracting party to these agreements. Only the Professionals and the Models and/or other users are responsible for the execution and/or fulfillment of agreements in which they enter with one another and website MODELMANAGEMENT.COM and mobile application MODEL NOW shall not be liable for breaches of such agreements. website MODELMANAGEMENT.COM and mobile application MODEL NOW shall not be held liable if Professionals and Models and/or other users are unable to contact one another over website MODELMANAGEMENT.COM and mobile application MODEL NOW regarding such agreements.

2. Registration, and Representations and Warranties upon Registration

2 . 1 Professionals must register prior to using the “Premium Services for Professionals” of website MODELMANAGEMENT.COM and mobile application MODEL NOW.

2 . 2 The Professional represents and warrants that all of the data provided for registration are accurate and complete. The Professional shall report any changes in the registration data to website MODELMANAGEMENT.COM and mobile application MODEL NOW without undue delay.

2 . 3 The Professional shall choose a password upon registration, which is needed in order to access his/her account on website MODELMANAGEMENT.COM and mobile application MODEL NOW. The Professional is obliged to keep this password secret. website MODELMANAGEMENT.COM and mobile application MODEL NOW shall not disclose the password to any third party and website MODELMANAGEMENT.COM and mobile application MODEL NOW’S employees shall not ask for the Professional’s password at any time. The Professional shall notify website MODELMANAGEMENT.COM and mobile application MODEL NOW immediately of any unauthorized use of the Professional’s password or account.

2 . 4 By completing the registration process, the Professional accepts these GTCs on the use of the services of website MODELMANAGEMENT.COM and mobile application MODEL NOW.

3. Obligations of the Professional; Consent to Disclosure of Professional’s Name

3 . 1 The Professional is obliged to provide only true and non-misleading statements in its communications with Models and shall, at all times and in all dealings and communications with Models, comply with applicable law.

3 . 2 The Professional agrees that website MODELMANAGEMENT.COM and mobile application MODEL NOW may use the Professional’s name and brand as a customer reference and may publicly disclose and advertise the fact that the Professional is using website MODELMANAGEMENT.COM and mobile application MODEL NOW.

4. Changes to the Services on website MODELMANAGEMENT.COM and mobile application MODEL NOW

website MODELMANAGEMENT.COM and mobile application MODEL NOW reserves the right to modify the services offered on website MODELMANAGEMENT.COM and mobile application MODEL NOW and/or to offer services different from those offered at the time of the registration of the Professional at any time, unless this is unreasonable for the Professional.

5. Termination of Subscription

5 . 1 The Professional may terminate his/her subscription to website MODELMANAGEMENT.COM and mobile application MODEL NOW at any time without cause. The Professional may notify the termination to website MODELMANAGEMENT.COM and mobile application MODEL NOW by email at any time. The termination notice shall include the Professional’s registered name and e-mail address. The subscription to website MODELMANAGEMENT.COM and mobile application MODEL NOW shall terminate automatically in case the Professional does not pay the subscription fee for the renewal of its subscription as and when due as set forth under “fees”.

5 . 2 During any term for which a Professional has paid the applicable subscription fee, website MODELMANAGEMENT.COM and mobile application MODEL NOW may only terminate such subscription for good cause. A “good cause” is defined as an event which makes it unacceptable for website MODELMANAGEMENT.COM and mobile application MODEL NOW to continue the subscription to the end of the subscription period, taking into account all circumstances of the individual case and weighing the interests of website MODELMANAGEMENT.COM and mobile application MODEL NOW against those of the Professional and includes, among others, any the following events:

If the Professional fails to comply with any applicable legal provisions;
If the Professional fails to comply with any applicable legal provisions;
If the Professional causes harm to any other user(s) of website MODELMANAGEMENT.COM and mobile application MODEL NOW;
If website MODELMANAGEMENT.COM and mobile application MODEL NOW considers that the Professional is involved in any immoral activity.

5 . 3 In the following cases, the Professional shall not be entitled to claim reimbursement of any subscription fees paid:

If website MODELMANAGEMENT.COM and mobile application MODEL NOW has terminated the contract for good cause pursuant to section 5.2;
If the Professional has terminated the agreement. However, the Professional’s right to claim reimbursement of any subscription fees shall not be excluded in this case if the Professional has terminated the agreement for a good cause attributable to website MODELMANAGEMENT.COM and mobile application MODEL NOW.

6. Responsibility for the Content, Data or other Information

6 . 1 Website MODELMANAGEMENT.COM and mobile application MODEL NOW does not make any warranties or representations regarding any data and/or information provided or made available by any user on MODEL-MANAGEMENT.COM. In particular, website MODELMANAGEMENT.COM and mobile application MODEL NOW does not warrant or represent that said data and/or information is true or accurate.

6 . 2 The Professional shall report any activities of any other user which violate applicable laws and/or any of the terms and conditions using the contact form available on MODELMANAGEMENT.COM or contact [email protected].

7. Customer Service/Support

Queries regarding the agreement with website MODELMANAGEMENT.COM and mobile application MODEL NOW or regarding website MODELMANAGEMENT.COM and mobile application MODEL NOW services may be sent to website MODELMANAGEMENT.COM and mobile application MODEL NOW using the contact form available at all times on website MODELMANAGEMENT.COM and mobile application MODEL NOW or by sending an e-mail to [email protected].

8. Liability of website MODELMANAGEMENT.COM and mobile application MODEL NOW

Website MODELMANAGEMENT.COM and mobile application MODEL NOW (including its vicarious agents) shall only be liable for damages incurred by the Professional as a consequence of breaches of material obligations of website MODELMANAGEMENT.COM and mobile application MODEL NOW pursuant to these GTCs.

9. Indemnification

9 . 1 The Professional shall indemnify and hold website MODELMANAGEMENT.COM and mobile application MODEL NOW harmless from and against all actions, including damage claims, asserted by Models, other users or third parties against website MODELMANAGEMENT.COM and mobile application MODEL NOW resulting from an infringement of their rights by the Professional. The Professional assumes all reasonable costs MODELMANAGEMENT.COM and MODEL NOW incurs due to an infringement of third party rights, including all reasonable legal-defense costs. All other rights of website MODELMANAGEMENT.COM and mobile application MODEL NOW, including the right to claim damages, shall remain unaffected.

10. Data Protection

Website MODELMANAGEMENT.COM and mobile application MODEL NOW recognizes that any personal data provided by the Professional to website MODELMANAGEMENT.COM and mobile application MODEL NOW is extremely important to the Professional, and website MODELMANAGEMENT.COM and mobile application MODEL NOW shall therefore be particularly sensitive in handling such data. Website MODELMANAGEMENT.COM and mobile application MODEL NOW shall comply with all applicable legal provisions regarding data protection. In particular, website MODELMANAGEMENT.COM and mobile application MODEL NOW shall not provide or otherwise disclose any personal data of the Professional to any third party without authorization. Details on website MODELMANAGEMENT.COM and mobile application MODEL NOW's treatment of personal data are set forth in the Data Protection Policy .

11. Feedback, Reputation and reviews

Professionals accept and acknowledge transferring copyright of all the feedback, reputation and reviews that they may post on the Website. This feedback belongs solely to website MODELMANAGEMENT.COM and mobile application MODEL NOW. Professionals acknowledge that they cannot use this feedback without prior written permission of website MODELMANAGEMENT.COM and mobile application MODEL NOW.

12. Taxes

Professionals are responsible for paying their own taxes. Legal VAT, according to the Law of Spain, will be added to fees billed to Professionals, if applicable.

13. Language

Professionals accepting the GTCs for using website MODELMANAGEMENT.COM and mobile application MODEL NOW declare that they fully and perfectly understand the content of the English version of these GTCs.

14. Miscellaneous

14 . 1 Any amendments to these GTCs must be made in writing in order to be valid.

14 . 2 Website MODELMANAGEMENT.COM and mobile application MODEL NOW reserves the right to amend these GTCs at any time, without giving reasons, unless an amendment is unreasonable to the Professional. Website MODELMANAGEMENT.COM and mobile application MODEL NOW shall give due notice of any amendments of these GTCs to the Professional. If the Professional does not object to the applicability of the revised GTCs within two (2) weeks after receipt of said notice, the amended GTCs shall be deemed to be accepted by the Professional. Website MODELMANAGEMENT.COM and mobile application MODEL NOW shall inform the Professional about the Professional’s right to object and of the relevance of the objection deadline in said notice.

14 . 3 Unless otherwise stated in these GTCs, the Professional may submit all notices to website MODELMANAGEMENT.COM and mobile application MODEL NOW using the contact form provided on website MODELMANAGEMENT.COM and mobile application MODEL NOW or by sending an e-mail to [email protected].

14 . 4 If any provision of these GTCs is, for any reason, invalid and/or unenforceable, the remaining provisions shall continue to be valid and enforceable to the fullest extent permitted by law. Any invalid and/or unenforceable provision shall be replaced with a valid and/or enforceable provision which comes as close as possible to the intent and economic effect of the invalid and/or unenforceable provision. This also applies to regulatory gaps in these GTCs.

C. BOOKING SYSTEM OF website MODELMANAGEMENT.COM

The Booking System is a feature on website MODELMANAGEMENT.COM through which registered Professionals (herein after “B-Professionals”) are able to book subscribed Models of legal age (herein after “B-Models”) for a certain job. B-Models and B-Professionals accept the following General Terms and Conditions for using the Booking System of website MODELMANAGEMENT.COM.

1. General Terms and Conditions for the use of website MODELMANAGEMENT.COM

These General Terms and Conditions for the use of the Booking System (hereinafter “GTCs Booking System”) include all the above-mentioned terms and conditions (Section A and B) as long as they are not contrary to the GTCs Booking System (Section C).

2. Use of the Booking System

2 . 1 B-Professionals shall make an offer to book a B-Model through the Booking System. To this end, B-Professionals must determine in their offer the specific job required and the fees that they consider adequate for this job by submitting a specific form to a concrete B-Model through MODELMANAGEMENT.COM. This form is available on the Website.

2 . 2 If the B-Model and the B-Professional reach an agreement for the specific terms and conditions for the job, including the fees, the B-Professional is obliged to pay through MODELMANAGEMENT.COM.

The Fee agreed between the B-Professional and the B-Model;
Plus a 10% of the Fee, corresponding to a commission for MODELMANAGEMENT.COM;
Plus the legal VAT, according to the Law of Spain, on the commission, if applicable. Value Added Taxes are charged to EU residents unless the Professional provides to MODELMANAGEMENT.COM a valid VAT number.

Herein after the “Total Price”.

2 . 3 The commission earned by MODELMANAGEMENT.COM is for:

creating, hosting, maintaining, and providing its Website;
the delivered services that MODELMANAGEMENT.COM makes accessible through its Website;
and to cover expenses and fees that MODELMANAGEMENT.COM incurs to banks, credit card companies, PayPal and payment processors.

3. Method and conditions of payment

3 . 1 The currency of the Agreed Fee is agreed between the B-Professional and the B-Model, limited to USD, EUR or GBP and other accepted currencies in the B-Model’s and the B-Professional’s location.. The Total Price is charged in the same currency.

3 . 2 The payment of the Total Price by the B-Professional must be made by PayPal, Apple Pay or credit card through the mechanisms available on the Booking System of MODELMANAGEMENT.COM. No additional fees are charged to B-Professionals by MODELMANAGEMENT.COM for the use of payment processors.

3 . 3 MODELMANAGEMENT.COM takes and holds the money paid through the Booking System and only releases it 48 hours after the agreed end date between the B-Professional and the B-Model for completing the job, hereinafter the “Agreed Date”.

3 . 4 Of the Total Price paid by the B-Professional, MODELMANAGEMENT.COM deducts the commission, which covers the expenses and fees that MODELMANAGEMENT.COM incurs to banks, credit card companies, PayPal and payment processors, and the corresponding legal VAT on the commission, if applicable, and transfers the remaining amount to the B-Model no later than 48 hours after the Agreed Date.

If MODELMANAGEMENT.COM is informed by the B-Model or by the B-Professional of a dispute between them regarding the job completion or if there are technical problems, MODELMANAGEMENT.COM will release the Total Price after the dispute or the technical problems are solved. If the disputes, between the B-Model and the B-Professional, or the technical problems are not solved within 1 month after the Agreed Date, MODELMANAGEMENT.COM will charge the Total Price 1 month after the Agreed Date and transfer to the B-Model the remaining amount (after the deduction of the commission and the corresponding legal VAT on the commission, if applicable) no later than 48 hours after. The disputes between the B-Model and the B-Professional will have to be solved judicially and extra-judicially with no intervention of MODELMANAGEMENT.COM.

3 . 5 MODELMANAGEMENT.COM may not release the money if the source of the funds is suspected to be fraudulent. Any payments made by fraudulent funds (e.g. stolen credit cards) will be immediately reversed and the B-Professional will have to pay the owed amount to website MODELMANAGEMENT.COM.

3 . 6 B-Professionals agree not to make any chargebacks or reverse any payment made by them to MODELMANAGEMENT.COM.

3 . 7 Payments made via Mangopay will adhere to these terms and conditions.

4. Cancellations and refunds

4 . 1 B-Models may cancel the booking at any time within the booking date and the Agreed Date. If the B-Model cancels the booking, the Total Price paid by the B-Professional to website MODELMANAGEMENT.COM is refunded to the B-Professional no later than 14 days after the notification of the cancellation to MODELMANAGEMENT.COM. If the B-Model cancels the booking it is the responsibility of the B-Professional to notify the cancellation to MODELMANAGEMENT.COM no later than 24 hours after the Agreed Date.

4 . 2 B-Professionals may cancel the booking before the B-Model delivers to him/her any of the services agreed between them and no later than 7 days before the start date of the job requested by the B-Professional to the B-Model through the Booking System and that has been agreed between both of them (herein after the “Start Date”).

If the B-Professional cancels the booking before the B-Model delivers to him/her any of the services agreed between them and at least 7 days before the Start Date: website MODELMANAGEMENT.COM charges the commission of the Clause 2.2 (Section C) and the corresponding legal VAT on the commission, if applicable, and refunds the rest of the Total Price to the B-Professional no later than 14 days after the notification of the cancellation to website MODELMANAGEMENT.COM;

If the B-Professional cancels the booking less than 7 days before the Start Date or later or once the B-Model has delivered to him/her any of the services agreed between them, the Total Price is charged by website MODELMANAGEMENT.COM. Website MODELMANAGEMENT.COM will then follow the procedure stated in Clause 3.4.1 (Section C).

5. Intervention of website MODELMANAGEMENT.COM

5 . 1 If the B-Professional effectively books a Model through the Booking System, the persons intervening in this process are the Professional, the Model and website MODELMANAGEMENT.COM.

5 . 2 The intervention of website MODELMANAGEMENT.COM in the transaction is only for the following purposes:

To provide, host and maintain a list of Models on the Website in order to enable the B-Professionals to select Models for the services that they may require;

To supervise that the B-Professional correctly pays the Total Price;

5 . 3 website MODELMANAGEMENT.COM is only an intermediary. The agreement is reached by the B-Model and the B-Professional without any recommendation of website MODELMANAGEMENT.COM. Website MODELMANAGEMENT.COM does not take any decision on the suitability of a B-Model for a certain job. The only persons responsible for the decision and of the adequacy of the services of a B-Model for a concrete job are the B-Professional and the B-Model.

If any worker of website MODELMANAGEMENT.COM makes any remark regarding the work of a Model or its suitability for a job in any means of communication, including website MODELMANAGEMENT.COM, these will be considered as simple personal opinions, for which MODELMANAGEMNT.COM and/or its workers will not be held responsible.

Website MODELMANAGEMENT.COM is not responsible for the job carried out by the B-Model. B-Professionals and B-Models agree and acknowledge that website MODELMANAGEMENT.COM is not responsible for any issue arising between them regarding the completion of the specific job. The responsibilities of the B-Professional and the B-Model, other than the ones specified in these GTCs, are set out in the concrete agreement reached by them.

5 . 4 B-Models and B-Professional agree and acknowledge that the relationship between them is that of independent contractors.

5 . 5 B-Agents and B-Models agree and acknowledge that website MODELMANAGEMENT.COM is not responsible for:

any expenses, including travelling and food expenses, incurred by the B-Model or the B-Professional;
the correct completion of the job;
the veracity or accuracy of any document or information given between the B-Model or the B-Professional;
and the use by the B-Models and/or the B-Professional of the information and documents exchanged between them.

5 . 6 Website MODELMANAGEMENT.COM does not offer any form of insurance since the Website only provides an online venue for B-Professionals to make and offer and buy services of B-Models.

5 . 7 Depending on the applicable jurisdiction, B-Models and B-Professionals may have rights that cannot lawfully be excluded. Nothing in these GTCs is intended to override such rights.

6. Complaints and Disputes

6 . 1 B-Professionals can raise any complaints that they may have regarding the completion of the job by the B-Model to website MODELMANAGEMENT.COM up until 24 hours after the Agreed Date.

If website MODELMANAGEMENT.COM receives the complaint within the above mentioned period, the Total Price paid by the B-Professional is held by MODELMANAGEMENT.COM and is not released until the issue is solved. If the issue is not solved in 1 month from the notification of the complaint to MODELMANAGEMENT.COM and no agreement is reached between the B-Model and the B-Professional regarding the complaint, the Total Price is released by MODELMANAGEMENT.COM. MODELMANAGEMENT.COM will then follow the procedure stated in Clause 3.4 (Section C) and any dispute that may arise between the B-Professional and the B-Model shall be solved judicially or extra-judicially by them;

If MODELMANAGEMENT.COM receives the complaint after the above mentioned period, the Total Price is charged as specified in Clause 3.3 (Section C). MODELMANAGEMENT.COM will then follow the procedure stated in Clause 3.4.1 (Section C) and any dispute that may arise between the B-Professional and the B-Model shall be solved judicially or extra-judicially by them. B-Professionals acknowledge and accept that if the complaint is made after the above mentioned period, the commission of MODELMANAGEMENT.COM will not be refunded in any case.

6 . 2 When any dispute regarding the agreement reached between the B-Professional and the B-Model through the Booking System arises:

The B-Professional and the B-Model commit themselves to try to solve the conflict by reaching an agreement between them, with no intervention of third parties, including MODELMANAGEMENT.COM.

If the B-Professional and the B-Model reach an agreement within 1 month after the Agreed Date, they commit themselves to inform of the agreement to MODELMANAGEMENT.COM.

If the B-Professional and the B-Model do not reach an agreement within 1 month, both parties will have to solve their problems judicially or extra-judicially, with no intervention of MODELMANAGEMENT.COM.

6 . 3 B-Professionals and B-Models agree and acknowledge that MODELMANAGEMENT.COM does not provide legal services or legal advice of any kind.

D. MARKETPLACE OF MODELMANAGEMENT.COM

The Marketplace is a feature on website MODELMANAGEMENT.COM through which registered Professionals (hereinafter “M-Professionals”) are able to offer their professional services to subscribed Models of legal age (hereinafter “M-Models”). M-Models and M-Professionals accept the following General Terms and Conditions for using the Marketplace of website MODELMANAGEMENT.COM.

1. General Terms and Conditions for the use of website MODELMANAGEMENT.COM

These General Terms and Conditions for the use of the Marketplace (hereinafter “GTCs Marketplace”) include all the above-mentioned terms and conditions (Section A and B) as long as they are not contrary to the GTCs Marketplace (Section C).

2. Use of the Marketplace

2 . 1 M-Professionals shall post a professional service as a purchasable offer for M-Models through the Marketplace. To this end, M-Professionals must determine in their purchasable offer the specific description of the purchasable offer, what the M-Models will receive and the fee that they consider adequate for this purchasable offer. The purchasable offer can be purchased by M-Models by submitting a specific form to a concrete M-Professional through MODELMANAGEMENT.COM. This form is available on the MODELMANAGEMENT.COM Website.

2 . 2 The M-Model is obliged to pay for the purchasable offer through MODELMANAGEMENT.COM.

The Fee displayed for the Marketplace purchasable offer by the M-Professional;
20% of the Fee, which is included in the displayed fee on the MODELMANAGEMENT.COM website, corresponds to a commission for MODELMANAGEMENT.COM;

Plus the legal VAT, according to the Law of Spain, if applicable. Value Added Taxes are charged to EU residents unless the M-Professional provides to MODELMANAGEMENT.COM a valid VAT number.

Hereinafter the “Total Price”.

2 . 3 The commission earned by MODELMANAGEMENT.COM is for:

creating, hosting, maintaining, and providing its Website; the delivered services that MODELMANAGEMENT.COM makes accessible through its Website; and to cover expenses and fees that MODELMANAGEMENT.COM incurs to banks, credit card companies, PayPal and payment processors.

3. Method and conditions of payment

3 . 1 The currency of the Agreed Fee is agreed between the M-Professional and the M-Model, limited to USD, EUR or GBP and other accepted currencies in the M-Model’s and M-Professional’s location. The Total Price is charged in the same currency.

3 . 2 The payment of the Total Price by the M-Model must be made by PayPal, Apple Pay or credit card through the mechanisms available on the Marketplace of MODELMANAGEMENT.COM. No additional fees are charged to M-Models by MODELMANAGEMENT.COM for the use of payment processors.

3 . 3 MODELMANAGEMENT.COM takes and holds the money paid through the Marketplace and only releases it to the M-Professional after the agreed purchasable offer has been completed with the M-Model, hereinafter the “Completed Date”.

3 . 4 Of the Total Price paid by the M-Model, MODELMANAGEMENT.COM deducts the commission, which covers the expenses and fees that MODELMANAGEMENT.COM incurs to banks, credit card companies, PayPal and payment processors, and the corresponding legal VAT on the commission, if applicable, and transfers the remaining amount to the M-Professional no later than 30 days after MODELMANAGEMENT.COM receives the invoice from the M-Professional.

If MODELMANAGEMENT.COM is informed by the M-Model or by the M-Professional of a dispute between them regarding the purchasable offer completion or if there are technical problems, MODELMANAGEMENT.COM will release the Total Price after the dispute or the technical problems are solved. If the disputes, between the M-Model and the M-Professional, or the technical problems are not solved within 1 month after the Completed Date, MODELMANAGEMENT.COM will charge the Total Price 1 month after the Completed Date and transfer to the M-Professional the remaining amount (after the deduction of the commission and the corresponding legal VAT on the commission, if applicable) no later than 48 hours after. The disputes between the M-Model and the M-Professional will have to be solved judicially and extra-judicially with no intervention of MODELMANAGEMENT.COM.

3 . 5 MODELMANAGEMENT.COM may not release the money if the source of the funds is suspected to be fraudulent. Any payments made by fraudulent funds (e.g. stolen credit cards) will be immediately reversed and the M-Model will have to pay the owed amount to website MODELMANAGEMENT.COM.

3 . 6 M-Models agree not to make any chargebacks or reverse any payment made by them to MODELMANAGEMENT.COM.

4. Cancellations and refunds

4 . 1 M-Professionals may cancel the purchasable offer at any time before the purchasable offer has been realised by the M-Professional. If the M-Professional cancels the purchasable offer, the Total Price paid by the M-Model to website MODELMANAGEMENT.COM is refunded to the M-Model no later than 14 days after the notification of the cancellation to MODELMANAGEMENT.COM. If the M-Professional cancels the purchasable offer it is the responsibility of both the M-Professional and the M-Model to notify the cancellation to MODELMANAGEMENT.COM no later than 24 hours after notice of the cancelation.

5. Intervention of website MODELMANAGEMENT.COM

5 . 1 If the M-Model effectively purchases a purchasable offer from a M-Professional through the Marketplace, the persons intervening in this process are the Professional, the Model and website MODELMANAGEMENT.COM.

5 . 2 The intervention of website MODELMANAGEMENT.COM in the transaction is only for the following purposes:

To provide, host and maintain a list of Models on the Website in order to enable the M-Models to select offers from M-Professionals that they may require;

To supervise that the M-Model correctly pays the Total Price;

5 . 3 website MODELMANAGEMENT.COM is only an intermediary. The agreement is reached by the M-Model and the M-Professional without any recommendation of website MODELMANAGEMENT.COM. Website MODELMANAGEMENT.COM does not take any decision on the suitability of a purchasable offer for a M-Model from a M-Professional. The only person responsible for the decision and of the adequacy for a concrete offer is the M-Model.

If any worker of website MODELMANAGEMENT.COM makes any remark regarding the work of a Model or its suitability for a job in any means of communication, including website MODELMANAGEMENT.COM, these will be considered as simple personal opinions, for which MODELMANAGEMNT.COM and/or its workers will not be held responsible.

Website MODELMANAGEMENT.COM is not responsible for the offer carried out by the M-Professional. M-Models and M-Professional agree and acknowledge that website MODELMANAGEMENT.COM is not responsible for any issue arising between them regarding the completion of the specific offer. The responsibilities of the M-Professional and the M-Model, other than the ones specified in these GTCs, are set out in the concrete agreement reached by them.

5 . 4 M-Models and M-Professionals agree and acknowledge that the relationship between them is that of independent contractors.

5 . 5 M-Professionals and M-Models agree and acknowledge that website MODELMANAGEMENT.COM is not responsible for:

any expenses, including travelling and food expenses, incurred by the M-Model or the M-Professional; the correct completion of the job; the veracity or accuracy of any document or information given between the M-Model or the M-Professional; and the use by the M-Models and/or the M-Professional of the information and documents exchanged between them.

5 . 6 Website MODELMANAGEMENT.COM does not offer any form of insurance since the Website only provides an online venue for M-Professionals to make purchasable offers for M-Models to purchase.

5 . 7 Depending on the applicable jurisdiction, M-Models and M-Professionals may have rights that cannot lawfully be excluded. Nothing in these GTCs is intended to override such rights.

6. Complaints and Disputes

6 . 1 M-Models can raise any complaints that they may have regarding the completion of the purchasable offer by the M-Professional to website MODELMANAGEMENT.COM up until 24 hours after the completion of the purchasable offer.

If website MODELMANAGEMENT.COM receives the complaint within the above mentioned period, the Total Price paid by the M-Model is held by MODELMANAGEMENT.COM and is not released until the issue is solved. If the issue is not solved in 1 month from the notification of the complaint to MODELMANAGEMENT.COM and no agreement is reached between the M-Model and the M-Professional regarding the complaint, the Total Price is released by MODELMANAGEMENT.COM. MODELMANAGEMENT.COM will then follow the procedure stated in Clause 3.4 (Section D) and any dispute that may arise between the M-Professional and the M-Model shall be solved judicially or extra-judicially by them;

If MODELMANAGEMENT.COM receives the complaint after the above mentioned period, the Total Price is charged as specified in Clause 3.3 (Section D). MODELMANAGEMENT.COM will then follow the procedure stated in Clause 3.4.1 (Section D) and any dispute that may arise between the M-Professional and the M-Model shall be solved judicially or extra-judicially by them. M-Models acknowledge and accept that if the complaint is made after the above mentioned period, the commission of MODELMANAGEMENT.COM will not be refunded in any case.

6 . 2 When any dispute regarding the agreement reached between the M-Professional and the M-Model through the Marketplace arises:

The M-Professional and the M-Model commit themselves to try to solve the conflict by reaching an agreement between them, with no intervention of third parties, including MODELMANAGEMENT.COM.

If the M-Professional and the M-Model reach an agreement within 1 month after the Agreed Date, they commit themselves to inform of the agreement to MODELMANAGEMENT.COM.

If the M-Professional and the M-Model do not reach an agreement within 1 month, both parties will have to solve their problems judicially or extra-judicially, with no intervention of MODELMANAGEMENT.COM.

6 . 3 M-Professionals and M-Models agree and acknowledge that MODELMANAGEMENT.COM does not provide legal services or legal advice of any kind.

E. Refund Policy

Refund policy for website MODELMANAGEMENT.COM users:

The PROFESSIONAL can request the reimbursement of their payment for a service within the period established by law (14 DAYS). If a refund is requested by a M-Model for a Marketplace purchasable offer, the M- Professional will be notified and the payment to the M- Professional will be cancelled.

Refunds on services contracted for a period of time after the said 14 day period, cannot be made.

Refunds on membership renewals cannot be made.

Refunds can be offered only if the user did not use any of the Premium features, including initiating conversations with any model or professional using messaging feature on MODELMANAGEMENT.COM.

For more information when reimbursement cannot be made please check in the section “5.Termination of Subscription”.

A full refund will be offered to Professionals who have an account which can’t be approved.

Refund rules for Mobile APP “Model Now” including the Free trial, are set by iTunes or Google play. Models or Professionals subscribed to the Free trial on Mobile APP “Model Now”, who have been charged at the completion of the Free trial are informed about cancelling and the refund policy before subscribing to the free trial:

iTunes: ‘‘Policy: You can cancel until 1 day before every renewal date in settings --> Apple ID. Subscription is automatically renewed until its cancelled’

Apple Terms. If you use or download this application from the Apple App Store, you agree to Apple's Licensed Application End User License Agreement

You also agree to Apple's Privacy Policy

Google Play: “Cancel at any time in Subscriptions on Google Play. You won’t be charged if you cancel before the end of the free trial.”

Free trial shall be canceled through the APP as it applies only for APP users and cannot be done through the web.

If a Model or Professional has been charged after a Free trial and a refund is required, the Model or Professional should contact iTunes or Google Play directly. Check here for more information :
iTunes refund policy
Google Play refund policy